Orders & Deliveries

All orders can be made online using our the shopping cart. If you would prefer to place your order by phone, please contact us on 0407 319 916 (within Australia). All enquiries should be sent to holly.desmond@yahoo.com.au.

Payment Options
Payments through the online shop can be made by Paypal or credit card. Holly Desmond Photography also accepts payment by direct bank transfer, cheque or postal order. Please phone us to make arrangements.

Special orders & requests.
Holly Desmond is available to speak with buyers regarding orders and special requests. Please contact Holly on 0407 319 916 or at holly.desmond@yahoo.com.au.


Shipping & Delivery

Delivery time is approximately 10-14 working days, with a little flexibility either way.

Postage & Handling – Within Australia
Postage and handling costs are automatically added to your order when using the shopping cart. These prices are based on weight and size or your order. All orders are sent by registered mail, with a tracking number given to the buyer to ensure security. Within Australia postal rates can vary slightly with some destinations attracting a distance charge. If this is the case, the buyer will be notified.

Postage & Handling – International
International postage rates are dependent on world zone. All International orders should be made by email instead the online shopping cart. A price for postage will be quoted at time of order. Australia Post offers a secure registered mail service to almost any address in the world within 3-10 working days. There is a unique identification number for tracking purposes which both buyer and seller can track. The daily exchange rate will be quoted at the time of the order.


Packaging & Framing

Packaging
Every care is taken in the postage and delivery of the photographic prints. Prints are packaged between two sheets of foam core sheet, which is light, strong and protective, and then externally wrapped. The parcel will be marked ‘DO NOT BEND’.
It is recommended that minimal movement of the prints is undertaken once unwrapped, due to the fragile nature of photographic prints, to prevent marking, until framed. It is recommended that white cotton gloves be used when viewing the unframed prints.

Framing
Framing and personal delivery can be arranged upon request, locally. Buyer pick up can also be arranged. Due to the fragile nature of glass, Holly Desmond Photography does not post frames. The buyer can choose to have their print framed professionally, or to purchase off the shelf frames.
The print sizes available have been chosen to work with a number of standard frames available. It is suggested that when framing these prints, that a frame which is larger than the photograph, be chosen. This highlights the image and makes for a much more aesthetic finish. Holly is happy to assist with local recommendations for framing.


General Information

Watermark
Photographs on the Holly Desmond Photography site are watermarked for copyright protection and remain the property of Holly Desmond, until sold. The buyer will receive the final print without the watermark.

Numbered Edition Collection
This selection of prints is individually marked with the maximum number of prints to be made of each photograph e.g. 1/100, 2/100, 3/100. Each of these photographs will be signed, dated and numbered. Once the maximum print of each of these photographs has been reached, the image will continue to be displayed on the gallery as ‘not for printing’, and never to be printed again. The maximum of a numbered edition print will be 100, unless marked otherwise.

Product Guarantee
All purchased photographs come with a 30 day money back guarantee. We guarantee the quality of the paper, images and framing will all be of the highest professional quality. If you are not happy with the quality of the photographs you will receive a full refund of the paid amount.

Terms & Conditions
All images on the Holly Desmond Photography website are not to be copied or used for any personal or professional use. They may not be on-sold in any way in part, or in full. Purchased prints may not be copied, re-sold, or used in any form of advertising unless otherwise agreed.